Author Archives: Eunice De La Torre

It is with heavy hearts we inform you of the sudden passing of our friend, colleague and mentor, Diane Smith.

Diane had been with Arlington/Roe for 13 years and was a passionate, vibrant and deeply valued member of the Arlington/Roe family. To say she had an impact on our agents and our associates would be a severe understatement. She brought a wealth of experience and knowledge to Arlington/Roe, drawing from a tenured career in the insurance industry. She was the Sales & Marketing Manager for Northern Indiana before assuming responsibility as the Director of the Francis Roe Center for Professional Growth.

Diane worked alongside Jim Roe to make the Francis Roe Center (FRC) come to life. She was a fierce advocate for education and worked to foster success for both associates and agents through her leadership of the FRC. She also mentored Arlington/Roe’s Business Development Associates and was deeply committed to the future of the insurance industry by investing in and mentoring our young staff members.

Beyond her personal contributions, we will remember her for her passion, vibrancy, and her ability to have a conversation with anyone. She was a trusted colleague and mentor to so many. We are incredibly privileged to have worked alongside her for so many years, and her loss will be felt deeply across all of Arlington/Roe and beyond. Our thoughts and prayers are with Diane’s family during this difficult time.

Please join us in honoring Diane’s life, legacy, and the many ways in which she enriched Arlington/Roe, both professionally and personally.

Rest in peace, Diane, you’ll be sorely missed. We are so grateful for your partnership and mentorship.

Services & Donations

Though Diane is no longer with us, she will never be forgotten. Her family will have a celebration of life service at a later date.

Donations may be made to Gleaners Food Bank of Indiana or whichever charity you choose in Diane’s name.

INDIANAPOLIS, IN – Arlington/Roe was recently named one of the 2026 Best Places to Work in Indiana. This marks the 21st edition for the Indiana Chamber of Commerce initiative and the second year in a row that Arlington/Roe has earned this distinction. The company is one of only four insurance agents/brokers in the state to be named.

“We are honored and grateful to receive this distinction,” said President & Chief Operating Officer Andy Roe. “This recognition would not have been possible without our hard-working associates who make Arlington/Roe such a wonderful place to work. We are proud of our company culture, which values honesty, integrity and trust.”

The statewide survey and awards program is designed to evaluate participating organizations and honor those with the highest levels of employee satisfaction and engagement in the workplace.

The rankings will be announced at an awards ceremony on May 13, 2026, and then published in the Indiana Chamber’s BizVoice® magazine after the event.

For more information on the Best Places to Work in Indiana program, visit BestPlacestoWorkIndiana.com.

WASHINGTON —The National Association of Professional Insurance Agents (PIA National) has named Arlington/Roe as the recipient of its 2022 Managing General Agency (MGA) of the Year Award. The presentation was made on September 22, 2022 during the annual fall meeting of the PIA National Board of Directors in San Diego, California.

“Arlington/Roe continues to further the interests of independent agents by providing resources, education, technology and product lines,” said PIA President-elect Gerald Hemphill. “They provide access to applications, online rating for recreational lines, personal lines, cyber insurance, professional liability, and transportation.”

The PIA National MGA of the Year Award recognizes outstanding achievement in furthering the interests of agents, a commitment to the agency system, and successful efforts to create a better business environment for professional independent insurance agents.

“On behalf of our 200-plus associates, I am honored to accept the national MGA of the Year Award,” said Andy Roe, chief operating officer and executive vice president. “I’d like to thank the board of directors and all members of PIA for their support.” Headquartered in Indianapolis, Indiana, Arlington/Roe is licensed in all 50 states and operates primarily in the Midwest with a nationwide Aviation Practice, and is in its third generation of family ownership.

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA’s web address is www.pianational.org.

Arlington/Roe www.arlingtonroe.com award acceptance video.